Ep 372 - The Hustle Behind Kimstore
EPISODE INTRODUCTION
This week on Hustleshare, host Ron Baetiong sits down with Kim Lato, founder and CEO of KimStore, the Philippines' longest-running and largest electronics e-tailer. Kim shares her incredible 15-year journey from selling cameras on Multiply as an 18-year-old college student to building an e-commerce empire that survived platform shutdowns, customs controversies, family tragedy, and a global pandemic—emerging stronger each time.
Ep Timeline:
00:02:06 – Kim's hustle: Building KimStore.com from scratch
00:06:41 – The Fil-Chi way: financial literacy from age 12
00:09:04 – Launching on Multiply: from hobby to side hustle
00:11:25 – Early fulfillment: LRT rides with cameras to meetups
00:14:15 – Wild Wild West: ghosting customers and cash-on-delivery struggles
00:16:36 – 2008 financial crisis: choosing full-time hustle over job hunting
00:19:29 – Building the first team: CSRs and in-house riders in Tondo
00:21:52 – Riding the group buying wave (Groupon era)
00:24:18 – Go Negosyo feature: "I want to be the Amazon of Electronics"
00:29:02 – When Multiply shut down (2013): pivoting to Facebook
00:35:17 – 2015 tragedy: Dad shot 8 times in inside job holdup
00:36:45 – Finding God: the turning point that changed everything
00:42:36 – Lazada and Shopee: competition or opportunity?
00:48:10 – COVID-19: The breakthrough year (2020)
00:52:35 – Building brand equity vs. just selling
00:54:02 – Delayed gratification: first car after 9 years
00:56:01 – Finding purpose beyond the hustle
“"I wasn't really certain about what I'm doing, but I took a leap of faith that I think this is something worth pursuing. I think we could make this big. And that really helped me do this in a bigger aspect.”
RESOURCES:
Website: https://www.kimstore.com
Facebook: KimStore (3M+ followers)
Instagram:https://www.instagram.com/kimstorePH/
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